Shipping / Returns
SHIPPING
For United Kingdom Mainland:
Order Before 12pm (Monday to Friday) for Same Day Dispatch.
Small items (0-3kg) - £4.80 2 Business Days
Larger items (3kg+) - £5.40 2 Business Days
Larger items (0-15kg) - £6.00 1-2 Business Days
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase to be sent to us.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
REFUNDS
Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment. This process may take up to 14 days depending on the bank.